At Plumb Professor, we don't believe in quick fixes. We believe in smarter plumbing. That means finding the real cause of the issue, delivering long-term solutions, and giving you straight-up advice so you're never left guessing.
For us, plumbing isn't just a trade but a commitment to smarter solutions, real reliability, and local service you can trust. Founded in Sanctuary Cove, our business was built on the belief that Gold Coast homes and businesses deserve better plumbing – lasting fixes, not just quick patches. What started as a one-man operation has grown into a trusted, family-run team led by Ryan Cullen, carrying forward our mission of expert craftsmanship, honest advice, and customer-first service. We see ourselves as more than plumbers. We're problem solvers, educators, and neighbours who care.
Plumbing has been part of Ryan Cullen's life for as long as he can remember. His father, Steven Cullen, founded Plumb Professor with a simple goal: to provide honest, reliable plumbing for the local community. Steven built the business on hard work, transparency, and genuine care for people - values Ryan grew up watching every single day.
From a young age, Ryan was out on-site with his dad, learning the ropes and seeing firsthand what it means to take pride in your work. Steven always said, "If you're going to do a job, do it properly," a lesson that's guided Ryan ever since.
As the years went on, Ryan took on a larger role in the family business, determined to uphold the same high standards while continuing to evolve what his father started. Over time, he noticed a growing issue across the Gold Coast: too many locals were being overcharged, under-serviced, and left with plumbing problems that kept coming back. That's when he made it his mission to build on his father's legacy and make Plumb Professor known for something more: education, honesty, and lasting solutions.
For the team at Plumb Professor, plumbing is about so much more than just about fixing what's broken. It's about helping people understand their systems, prevent future issues, and feel confident they're getting real value from every visit.
Today, what began as Steven's one-man operation has grown into a trusted, family-run business serving homes and businesses across the Gold Coast. Guided by the same principles of honesty, reliability, and care, Ryan and the team remain committed to doing right by their community every day.
And when Ryan's not on the tools, you'll likely find him camping with family or mates, enjoying the simple things in life. It's always a reminder of what truly matters, and why he does what he does.
At Plumb Professor, our mission is to protect what matters most: the homes, families, and local businesses that make the Gold Coast what it is. We believe when you look after your community with honesty and care, that community looks after you in return.
We're here to raise the standard of plumbing by doing things properly, keeping our word, and treating every customer like a neighbour. It's a simple philosophy, but it's the one that's guided our family since the beginning.
We're honest, transparent, and dependable in everything we do — from our pricing to our promises. Our clients trust us because we always act with fairness and do what's right, not just what's easy.
With years of experience behind us, we take pride in the quality of our work. We continually improve our craft and hold ourselves to the highest standards in every job we take on.
As a family-owned business, we treat every client and team member like part of the family. We genuinely care about people and the results we create, always going the extra mile to ensure satisfaction.
You can count on us to do what we say, when we say it. Reliability isn't just a word — it's the foundation of our reputation, built over time through consistency, accountability, and trustworthiness.
We're proud to serve the Gold Coast community that raised us. Our success means more when it contributes to something bigger — supporting locals, building trust, and strengthening the place we call home.
We're plumbers that understand the unique challenges of Gold Coast homes and infrastructure.
Our team has deep experience in strata maintenance and large-scale contracts, for clients that need a reliable continued service.
Plumbing runs in our blood. We're experienced, knowledgeable and always founded in strong values. Including a commitment to being a good neighbour.
Transparent quotes, no hidden fees, and clear communication at every step.
When we say we'll be there, we mean it.
We’re commited to service. Tell us how we can assist you with a brand-new installation, maintenance service, repair, or diagnosing a pressing problem in your plumbing.
We know plumbing problems don’t just cause inconvenience—they bring stress, disrupt daily life, and can lead to costly damage. That’s why we go beyond simple repairs:
Whether it’s a leaking pipe or a failing hot water system, we diagnose the real cause and provide long-term solutions.
From maintenance tips to early warning signs, we believe in educating our customers so they can avoid repeat problems.
No technical jargon, no pushy upsells – just clear pricing, practical advice, and work done right.
